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Foundations of IT service management: the ITIL foundations course in a book 3rd ed.
Author: Orand, Brady; | Call Number: 004.068 Ora f | Type: Buku
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Introduction to the itil service lifecycle
Call Number: 004.068 Int | Type: Buku
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Executive's guide to IT governance: improving systems process with service management, cobit, and ITIL
Author: Moeller, Robert R.; | Call Number: 004.068 Moe e | Type: Buku
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Effective IT service management to ITIL and beyond/ Rob Addy
Author: Addy, Rob; | Call Number: 004.068 8 Add e | Type: Buku
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The Efective measurement and management of ICT costs and benefits 3rd ed.
Author: Remenyi, Dan; | Call Number: 658.05 Rem e | Type: Buku
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The Efective measurement and management of ICT costs and benefits 3rd ed.
Author: Remenyi, Dan; | Call Number: 658.05 Rem e | Type: Softcopy Buku
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ITIL: application management : user guide/STo (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Information technology for management 6th ed.
Author: Lucas, Henry C.; | Call Number: 658.403 8 Luc i | Type: Buku
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Business driven technology 4th ed.
Author: Baltzan, Paige; | Call Number: 658.4 Bal b | Type: Buku
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Information systems management 8th ed.
Author: Bui, McNurlin Sprague; | Call Number: 658.403 8 Bui i | Type: Buku
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