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Pengembangan strategi implementasi service level management dengan kerangka kerja ITIL v3 dan COBIT 4.1 : studi kasus JARDIKNAS
Author: Wien Roa Irawan; | Call Number: KA-492 (Softcopy KA-491) MAK KA-152 | Edition: 2013 | Type: Karya Akhir (KA)
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Penerapan customer service management pada perusahaan periklanan
Author: Henricus Bismo; | Call Number: T-0159 (Softcopy T-0186) | Edition: 2000 | Type: Tesis
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Pengaruh strategi asset management teknologi informasi terhadap bisnis perusahaan dengan skema ASP (Application Service Provider) : studi kasus PT.XYZ
Author: Wahyudi; | Call Number: KA-108 (Softcopy KA-108) | Edition: 2011 | Type: Karya Akhir (KA)
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Implementasi location based service dengan bluetooth dan web service
Author: Rikky Wenang Purbojati; | Call Number: SK-0571 (Softcopy SK-53) Source Code SK-1 | Type: Skripsi
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SOA principles of service design
Author: Erl, Thomas; | Call Number: 004.22 Erl s | Type: Buku
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Kajian analisis business Continuity Plan : Studi kasus pada PT. Bank XYZ
Author: Sandra Novianto; | Call Number: PA-0090 (Softcopy PA-0090) | Edition: 2005 | Type: Proyek Akhir (PA)
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The Service innovation handbook: action-oriented creative thinking toolkit for service organization
Author: Kimbell, Lucy; | Call Number: 658.8 Kim s | Type: Buku
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Service-oriented architecture: concepts, technology, and design
Author: Erl, Thomas; | Call Number: 004.36 Erl s | Type: Buku
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Evaluasi service design pada perpustakaan pusat Universitas Indonesia
Author: Nur Hayati; | Call Number: KA-184 (Softcopy KA-183) | Edition: 2011 | Type: Karya Akhir (KA)
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Pengembangan metodologi implementasi software as a service berlandaskan essence framework
Author: Tiarma Simanungkalit; | Call Number: KA-1551 (Softcopy KA-1536) MAK KA-1188 | Edition: 2022 | Type: Karya Akhir (KA)
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