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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular
Author: Ferry Agusta Putra; | Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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IT Service Management (ITSM) Optimization oleh PT Accenture Indonesia pada Salah Satu Financial Regulator di Asia Tenggara
Author: Thrisnadevany Amalia; | Call Number: KP-3103 | Type: Kerja Praktek (KP)
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Pengembangan Fitur Trip and Shipment Inbound Management pada Middle-Mile Service PT Ninja Logistics Indonesia
Author: Dave Nathanael; | Call Number: KP-3402 | Type: Kerja Praktek (KP)
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Pengembangan strategi implementasi service level management dengan kerangka kerja ITIL v3 dan COBIT 4.1 : studi kasus JARDIKNAS
Author: Wien Roa Irawan; | Call Number: KA-492 (Softcopy KA-491) MAK KA-152 | Edition: 2013 | Type: Karya Akhir (KA)
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Web-service for database and network element development in customer management di PT Bakrie Telecom
Author: Lucky Haryadi; | Call Number: KP-1079 (Softkopi KP-643) SCKP-tidak ada | Type: Kerja Praktek (KP)
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Drivers and barriers to IT service management adoption in Indonesian start-up based on the diffusion of innovation theory
Author: Rini Juliana Sipahutar; Achmad Nizar Hidayanto Solikin Untung Rahardja Kongkiti Phusavat; | Call Number: Mak T Jilid 071-095 (T-1287) (Mak T-086) | Type: Makalah Tesis
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Drivers and Barriers to IT Service Management Adoption in Indonesia Start Up Based on the Diffusion of Innovation theory
Author: Rini Juliana Sipahutar; | Call Number: TR-CSUI/ 002-2021 | Type: Technical Report
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Agent-Based Research Methodology for Service, Management and Engineering (SSME) in Industrial Cluser (307-316)
Author: Dhanan Sarwo Utomo Utomo Sarjomo Putro Pri Hermawan; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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The Evolution of Relatioship Marketing (RM) towards Customer Relationship Management (CRM): a Step towards Customer Service Excellence (327-335)
Author: Samsudin Wahab Abdul Kadir Othman Baharom Abdul Rahman; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Web 2.0 technology application in library 's user self-service eduation, Hal. 3746-3750
Author: Chen Li; | Call Number: SEM-302 | Type: Indeks Artikel prosiding/Sem
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