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Evaluasi dan rekomendasi perbaikan proses IT service desk: studi kasus PT.XYZ
Author: Imam Kahfi Wibisono; | Call Number: KA-1062 (Softcopy KA-1058) MAK KA-707 | Edition: 2018 | Type: Karya Akhir (KA)
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Evaluasi service desk: studi kasus pada Direktorat jenderal Bea dan cukai
Author: Nurul Budi Utomo; | Call Number: KA-858 (softcopy KA-856) MAK KA-515 | Edition: 2016 | Type: Karya Akhir (KA)
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Perancangan Service Desk Manajemen Layanan Teknologi Informasi berdasarkan Kerangka Kerja ITIL 4: Studi Kasus Divisi Teknologi Informasi dan Komunikasi Kepolisian Negara Republik Indonesia
Author: Ari Wibowo; | Call Number: KA-1585 (Softcopy KA-1695 MAK KA-1341 | Edition: 2022 | Type: Karya Akhir (KA)
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Perancangan helpdesk dengan microsoft operation framework di Perusahaan Perminyakan Multi-Nasional
Author: Angelina Astrid; | Call Number: PA-0006 (Softcopy PA-0006) | Edition: 2004 | Type: Proyek Akhir (PA)
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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular
Author: Ferry Agusta Putra; | Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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Evaluasi dan rekomendasi perbaikan kualitas layanan TI: studi kasus PT Semen Indonesia
Author: Ridha Adjie Eryadi; | Call Number: KA-1410 (Softcopi KA-1401) MAK KA-1052 | Edition: 2021 | Type: Karya Akhir (KA)
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Model knowledge management system untuk internal help desk: studi kasus linuxindo
Author: Riza Fahmi; | Call Number: KA-064 (Softcopy KA-064) | Edition: 2010 | Type: Karya Akhir (KA)
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Evaluasi service desk: studi kasus HAI DJPb Direktorat Jenderal Perbendaharaan
Author: Yoga Arief Priswanto; | Call Number: KA-1167 (Softcopi KA-1160) MAK KA-813 | Edition: 2019 | Type: Karya Akhir (KA)
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Evaluasi IT service management menggunakan framework ITIL versi 3 dan COBIT 5: studi kasus Perusahaan Telekomunikasi
Author: Prasetyo Bawono; | Call Number: KA-966 (Softcopi KA-963) MAK KA-619 | Edition: 2017 | Type: Karya Akhir (KA)
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Analisis kebutuhan dan perancangan arsitektur sistem manajemen log: studi kasus Kana express PT Verint
Author: Abdurrahman Al Faiz; | Call Number: KA-989 (Softcopy KA-986) MAK KA-641 | Edition: 2017 | Type: Karya Akhir (KA)
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