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Pengembangan strategi implementasi service level management dengan kerangka kerja ITIL v3 dan COBIT 4.1 : studi kasus JARDIKNAS
Author: Wien Roa Irawan; | Call Number: KA-492 (Softcopy KA-491) MAK KA-152 | Edition: 2013 | Type: Karya Akhir (KA)
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Analisis Manfaat Ekonomi Perbaikan tingkat Kematangan Manajemen Layanan TI Menuju Industri 4.0: Studi Kasus Perum Bulog
Author: Muhamad Efendi; | Call Number: KA-1571 (Softcopy KA-1556) MAK KA-1208 | Edition: 2022 | Type: Karya Akhir (KA)
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Pengembangan standar desain layanan cloud berdasarkan ISO/IEC 20000: studi kasus PT XYZ
Author: Ahmad Fikri Adriansyah; | Call Number: KA-784 (Softcopy KA-783) MAK KA-441 | Edition: 2016 | Type: Karya Akhir (KA)
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EVALUASI HELP DESK DENGAN MENERAPKAN KONSEP SERVICE SUPPORT
Author: Dwi Vernanda, Sali Alas M, Shanti Herliani; | Call Number: SEM-361 | Type: Indeks Artikel prosiding/Sem
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Pembangunan rencana pemulihan pasca bencana dengan menerapkan konsep IT service management
Author: Triana mustika rukmi; jonathan ery pradana; | Call Number: SEM-356 | Type: Indeks Artikel prosiding/Sem
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Penerapan customer service management pada perusahaan periklanan
Author: Henricus Bismo; | Call Number: T-0159 (Softcopy T-0186) | Edition: 2000 | Type: Tesis
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Perancangan awal strategi dan portofolio pelayanan teknologi informasi: studi kasus Badan siber dan sandi negara
Author: Muhammad Ganjar Nugraha; | Call Number: KA-1057 (Softcopy KA-1053) MAK KA-702 | Edition: 2018 | Type: Karya Akhir (KA)
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Perbaikan kinerja manajemen layanan e-mail dengan menggunakan metode sistem manajemen mutu LEAN SIX SIGMA dan Balanced Scorecard :studi kasus PT. XYZ
Author: Nungky Awang Chandra; | Call Number: T-0790 (Softcopy T-0445 | Edition: 2009 | Type: Tesis
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Pengaruh strategi asset management teknologi informasi terhadap bisnis perusahaan dengan skema ASP (Application Service Provider) : studi kasus PT.XYZ
Author: Wahyudi; | Call Number: KA-108 (Softcopy KA-108) | Edition: 2011 | Type: Karya Akhir (KA)
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Penilaian risiko keamanan informasi: studi kasus aplikasi e-rekon & LK di direktorat jenderal perbendaharaan negara
Author: Muhammad Jihad; | Call Number: KA-1283 (Softcopy KA-1277) MAK KA-929 | Edition: 2020 | Type: Karya Akhir (KA)
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