| Your search for 46843 returns 824 document(s) |
| When Social Media Delivers Customer Service: Differential Customer Treatment in the Airline Industry |
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Author: Priyanga Gunarathne, Huaxia Rui, and Abraham Seidmann | Type: Indeks Artikel Jurnal
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| Marketing when customer equity matters, page 117 |
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Author: Dominique M. Hanssens, Daniel Thorpe, and Carl Finkbeiner | Type: Indeks Artikel Jurnal
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| Close friends influence on customers' attitude toward social media as omnichannel customer experience |
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Author: Prytania Watung; | Call Number: KA-964 (Softcopy KA-961) MAK KA-586 | Edition: 2017 | Type: Karya Akhir (KA)
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| Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Customer Satisfaction and Customer Loyalty on the Leisure Resort Industry (506-515) |
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Author: Kun-Hsi Liao
Ming-Fang Hsieh; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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| Design of an intelligent customer relationship system in tourism industry in Iran using evidential reasoning approach, HAL. 169-182 |
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Author: S. Rezalian Fardael and M.A.S Monfared; | Call Number: SEM-291 | Type: Indeks Artikel prosiding/Sem
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| Customer Churn Analysis And Prediction Using Data Mining Models in Banking Industry (33-38) |
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Author: Ketut Gde Manik Karvana
Setiadi yazid
Amril Syalim
petrus Mursanto; | Call Number: SEM-373 | Type: Indeks Artikel prosiding/Sem
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| Perceptions of Service Quallity, Corporate Image, and Customer Loyality in the Hotel Industry of Malaysia (126-135) |
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Author: Cham Tat Huei
Yalini Easvaralingan; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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| Customer Relationship Management (CRM) Implementation Evaluation Using Maturity Assessment in Telecommunication Industry: Case Study of an Indonesian Company (513-518) |
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Author: Dimas Agung Saputra
Putu Wuri Handayani
Riri Satria; | Call Number: SEM-371 | Type: Indeks Artikel prosiding/Sem
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| The Social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers |
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Author: Metz, Adam; | Call Number: 658.8 Met s | Type: Buku
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| Sinergi penerapan social customer relationship management untuk meningkatkan interkasi pengguna scele Fakultas Ilmu Komputer Universitas Indonesia |
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Author: Renny Wijayanti; | Call Number: SK-0950 (Softcopy SK-431) | Type: Skripsi
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