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Kajian Penerapan Customer Relationship Management sebagai strategi bisnis untuk mendukung layanan SEN (Solution For Enterprise Network) studi kasus: Divisi Multimedia PT. TELKOM
Author: Nunik Murniati; | Call Number: T-0298 (Softcopy T-0646) | Edition: 2002 | Type: Tesis
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Pemodelan customer churn management berbasis customer relationship management studi kasus perusahaan telekomuniksi, Hal. 7-11
Author: Abdurrahman, Kridanto Surendro; | Call Number: SEM-268 | Type: Indeks Artikel prosiding/Sem
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Analisis fitur E-COMRECE berdasarkan conceptual model of customer knowladge managment (CKM) ( hal. A-12 - A-17 )
Author: Sidiq Wahyu Surya Wijaya , Ema Utami , M. Rudyanto Arief; | Call Number: SEM-365 | Type: Indeks Artikel prosiding/Sem
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Knowledge management : integrating customer relationship management and knowledge management concepts, HAL.1429-1444
Author: Vimi Jham; | Call Number: SEM-291B | Type: Indeks Artikel prosiding/Sem
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DECISION SUPPORT SYSTEM UNTUK PEMBELIAN MOBIL MENGGUNAKAN FUZZY DATABASE MEODEL TAHANI
Author: Eliyani , Utomo Pujianto , Didin Rosyadi; | Call Number: SEM-341 | Type: Indeks Artikel prosiding/Sem
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Data mining techniques in CRM: inside customer segmentation
Author: Tsiptsis, Konstantinos; | Call Number: 658.8 Tsi d | Type: Buku
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Information and data in systems
Author: Langefors, Borje; | Call Number: 005.74 Lan i | Type: Buku Pusat
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Implementasi customer relationship management pada perusahaan kontraktor pembangunan, Hal. 20-24
Author: Ahmad Zuhdi; Hadi Setiawan; | Call Number: SEM-268 | Type: Indeks Artikel prosiding/Sem
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Database: a primer
Author: Date, C.J.; | Call Number: 005.74 Dat d | Type: Buku Pusat
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Database machines
Author: Leilich, H.; | Call Number: 005.74 Lei d | Type: Buku Pusat
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