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ITIL planning to implement service management: user guide/ STO (The Stationery Office
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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ITIL service delivery: user guide/ STO (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Formulasi Service Level Agreement dalam Penyelenggaraan TI: Sebuah studi kasus instansi Pemerintah
Author: Gimson Ahmed; | Call Number: PA-0044 ( Softcopy PA-0044 | Edition: 2005 | Type: Proyek Akhir (PA)
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Evaluasi implementasi sistem service dan sales pada distributor resmi suatu merek telepon selular
Author: Riry Iptaria; | Call Number: PA-0085 (Softcopy PA-0085) | Type: Proyek Akhir (PA)
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Building an ip network quality-of service testbed, page 65
Author: David T. | Type: Indeks Artikel Jurnal
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Service quality management: tak sekedar memuaskan pelanggan, page 20
Type: Indeks Artikel Jurnal
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Merealisasikan one stop service di kota Industri, page 63
Type: Indeks Artikel Jurnal
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Formulasi service agreement dalam penyelenggaraan TI: studi kasu Instansi Pemerintah X
Author: Gimson Ahmed, Johny Moningka | Call Number: Jurnal Sistem Informasi Vol. 3 No. 1 April 2007 | Type: UI-ana Indek Artikel
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The Four things a service business must get right, page 70
Author: Frances X. Frei | Type: Indeks Artikel Jurnal
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Menyongsong era customer service versi 2.0, page 66
Author: Rudi Kuswanto | Type: Indeks Artikel Jurnal
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