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How Service Quality, Value and Corporate Image Affect Client Satisfaction and Loyalty (116-125)
Author: Suhaimi Sudin; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Customer Satisfaction and Customer Loyalty on the Leisure Resort Industry (506-515)
Author: Kun-Hsi Liao Ming-Fang Hsieh; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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The Impact Consumption Emotions On Service Quality And Costumer Satisfaction (V2-118--V2-121)
Author: Pu Guoli Su Qin; | Call Number: SEM-328 | Type: Indeks Artikel prosiding/Sem
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The Relationship between Service Quality, Relationship Quality and Custemer Loyalty: a Review and Proposed Conceptual Framework (94-98)
Author: Weng-Onn Lee Norizan Mohd Kassim; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Perancangan knowledge management System : studi kasus divisi corporate account management dan value added service PT Aplikanusa lintasarta
Author: Ali Aman Harahap; | Call Number: KA-601 (softcopy KA-598) MAK KA-260 | Edition: 2014 | Type: Karya Akhir (KA)
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Perceptions of Service Quallity, Corporate Image, and Customer Loyality in the Hotel Industry of Malaysia (126-135)
Author: Cham Tat Huei Yalini Easvaralingan; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Leveraging digital technologies: how information quality leads to localized capabilities and customer service performance, page 565-590
Author: Pankaj Setia, Viswanath Venkatesh, and Supreet Joglekar | Type: Indeks Artikel Jurnal
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Kajian Nilai Ekonomis Layanan Service Desk dari Perspektif Kerangka ITIL V3 dengan Menggunakan Metode Ranti's Generic IS/IT Business Value : Studi Kasus PT Pertamina (persero) Fungsi Corporate Shared Service
Author: Widho Alroza; | Call Number: KA-237 (Softcopy KA-236) | Edition: 2012 | Type: Karya Akhir (KA)
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Delivering Financial Services to the Poor: the Microfinance Crisis in the Indian State of Andhra Pradesh-How to Deliver High-Quality Services to More of the Poor while Protecting Client Interests (20-25)
Author: Venkataramana Gajjala; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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How Does the Internet Affect the Financial Market? An Equilibrium Model of Internet-Facilitated Feedback Trading, page 17-38
Author: Xiaoquan (Michael) Zhang and Lihong Zhang | Type: Indeks Artikel Jurnal
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