| Your search for 52730 returns 1267 document(s) |
| IT-Mediated customer service content and delivery in electronic governments: an empirical investigation of the antecedents of service quality, page 77-109 |
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Author: Chee-Wee Tan, Izak Benbasat and Ronald T.Cenfetelli | Type: Indeks Artikel Jurnal
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| The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention, page 177-200 |
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Author: Anne Scherer, Nancy V. Wunderlich, and Florian von Wangenheim | Type: Indeks Artikel Jurnal
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| Pemetaan dan pengukuran kinerja dari fungsionalitas service automation pada unit customer service perusahaan telekomunikasi studi kasus: PT IndosatM2 |
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Author: Ryan Pradipta Putra; | Call Number: SK-1048 (Softcopy SK-529) | Type: Skripsi
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| Cyberlaw Malaysia, page 22 |
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Type: Indeks Artikel Jurnal
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| Microprocessors for industry |
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Author: Beldwin, J.N.; | Call Number: 338.06 Bal m | Type: Buku Pusat
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| Computers in Industry |
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Call Number: [4 (1983): 1-4, 5 (1984): 1-4, 6 (1985): 1-6, 10 (1988): 1-4, 10 (1988): 1-4, 11 (1989): 1-4, 29 (1996): 1-3] | Type: Jurnal/ Majalah
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| Kajian Nilai Ekonomis Layanan Service Desk dari Perspektif Kerangka ITIL V3 dengan Menggunakan Metode Ranti's Generic IS/IT Business Value : Studi Kasus PT Pertamina (persero) Fungsi Corporate Shared Service |
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Author: Widho Alroza; | Call Number: KA-237 (Softcopy KA-236) | Edition: 2012 | Type: Karya Akhir (KA)
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| Leveraging digital technologies: how information quality leads to localized capabilities and customer service performance, page 565-590 |
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Author: Pankaj Setia, Viswanath Venkatesh, and Supreet Joglekar | Type: Indeks Artikel Jurnal
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| Pengembangan Sistem Chat Customer Service Berbasis Progressive Web App: Studi Kasus PT. XYZ |
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Author: Ari Angga Nugraha; | Call Number: SK-1958 (Softcopy SK-1440) | Edition: Bayu Anggorojati | Type: Skripsi
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| Analisis Pemodelan dan Perbaikan Proses Bisnis pada Penerapan CRM studi Kasus: Dvisi Cellullar Customer Service PT INDOSAT, Tbk |
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Author: Sri Harini; | Call Number: T-0480 (Softcopy T-0131) | Edition: 2005 | Type: Tesis
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