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Analisis fitur Electronic Document Management System (EDMS) untuk aplikasi Customer Relationship Management (CRM) - service automation pada kegiatan problem complain
Author: Evita Yustia; | Call Number: SK-1054 (Softcopy SK-535) | Type: Skripsi
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Pengaruh keamanan dan privasi terhadap repurchase intention pada customer-to-customer (C2C) electronic marketplace
Author: Intan K. Utami; | Call Number: SK-1437 (Softcopy SK-919) | Edition: Puspa Indahati Sandhyaduhita | Type: Skripsi
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Using e-CRM for a Unified View of the Customer
Author: Shan L. Pan, [et all] | Type: Indeks Artikel Jurnal
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Building Customer Trust in Mobile Commerce
Author: Keng Siau, [et all] | Type: Indeks Artikel Jurnal
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A stydy on the relationship between job ethics with job satisfaction and job stress among the staff of vocational education organization in Tehran
Author: Nader Soleimani; Behrooz NiazAzari; | Call Number: SEM-354 | Type: Indeks Artikel prosiding/Sem
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Pengaruh Justice Theory dan Emotions terhadap Service Recovery Satisfaction pada Pelanggan E-commerce Indonesia
Author: Sandya Sekar Murti; | Call Number: SK-1660 (Softcopy SK-1142) | Edition: Putu Wuri Handayani | Type: Skripsi
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Assessing the Effects of Empowerment and Emotions on Job Satisfaction in Hotel Service Environments (467-470)
Author: Yuhanis Abdul Aziz PhD; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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A Step towards high quality one-class collaborative filtering using online social relationships, Hal. 243-248
Author: Sirawit Sopechoke and Booserm Kijsrikul; | Call Number: SEM-301 | Type: Indeks Artikel prosiding/Sem
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Pemenuhan kepuasan dari keikutsertaan konsumen menjadi brand follower pada twitter dan dampaknya terhadap brand relationship quality serta keinginan konsumen untuk melakukan electronic word-of mouth
Author: William Suwignyo; | Call Number: SK-1435 (Softcopy SK-917) | Edition: Achmad Nizar Hidayanto | Type: Skripsi
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Pengaruh Persuasiveness dan Perceived Brand Image dalam Pembentukan Image Produk Gadget Melalui Online Review Video di YouTube
Author: Aminur Muda; | Call Number: SK-1623(Sofcopy SK-1105) | Edition: Achmad Nizar Hidayanto | Type: Skripsi
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