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The Impact Consumption Emotions On Service Quality And Costumer Satisfaction (V2-118--V2-121)
Author: Pu Guoli Su Qin; | Call Number: SEM-328 | Type: Indeks Artikel prosiding/Sem
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Pengaruh Justice Theory dan Emotions terhadap Service Recovery Satisfaction pada Pelanggan E-commerce Indonesia
Author: Sandya Sekar Murti; | Call Number: SK-1660 (Softcopy SK-1142) | Edition: Putu Wuri Handayani | Type: Skripsi
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Assessing the Effects of Empowerment and Emotions on Job Satisfaction in Hotel Service Environments (467-470)
Author: Yuhanis Abdul Aziz PhD; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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How Service Quality, Value and Corporate Image Affect Client Satisfaction and Loyalty (116-125)
Author: Suhaimi Sudin; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Customer Satisfaction and Customer Loyalty on the Leisure Resort Industry (506-515)
Author: Kun-Hsi Liao Ming-Fang Hsieh; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Empirical evaluation of the impact of refactoring on internal quality attributes
Author: Muh Riansyah; Petrus Mursanto; | Call Number: Mak T Jilid 121-139 (T-1330) (Mak T-128) | Type: Makalah Tesis
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Impact of Psychological Empowerment for Individual Service Workers (392-401)
Author: BeomCheol (Peter) Kin Erwin Losekoot Simon Milne; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction, page 5-38
Author: Craig M. Froehle | Type: Indeks Artikel Jurnal
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Closing the User and Provider Service Quality Gap
Author: James J. Jiang, [et all] | Type: Indeks Artikel Jurnal
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A quality of Service (QoS) model for web services, HAL. 832-8423
Author: Demian Antony D'Mello and V.S. Anantharayana; | Call Number: SEM-290 | Type: Indeks Artikel prosiding/Sem
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