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An Empirical Study on the Effect of Formal Control on Salesperson' s Customer Relationship Quality (V2-472--V2-476)
Author: Lv Tao Qin Xinli; | Call Number: SEM-328 | Type: Indeks Artikel prosiding/Sem
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Influence of usage of technoloogy to approach relationship between bank and customer empirical study in Jakarta, HAL. 272 - 286
Author: Irwansyah, Andi Desfiandi; | Call Number: SEM-293 | Type: Indeks Artikel prosiding/Sem
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Empirical study on relationship between organization culture and organizational innovation in learning organization
Author: Zitong Chen; | Call Number: SEM-302 | Type: Indeks Artikel prosiding/Sem
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IT-Mediated customer service content and delivery in electronic governments: an empirical investigation of the antecedents of service quality, page 77-109
Author: Chee-Wee Tan, Izak Benbasat and Ronald T.Cenfetelli | Type: Indeks Artikel Jurnal
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The Effect of Services to Customer's Loyalty (Case Study of Kentucky Fried Chiken Restaurant at Galleria Mall Yogyakarta) (411-417)
Author: Antik Suprihanti; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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An Empirical Study of the Characteristics of Access Control Model Towards Secure KMS in Collaborative Environment (hal 1378-1383)
Author: Azreena Abu Bakar, Rusli Abdullah, Nur Izura Udzir, Hamidah Ibrahim; | Call Number: SEM-368 | Type: Indeks Artikel prosiding/Sem
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Study on relationship qualilty of the accounting rules maker and business enterprises impact on the quality of financial reports, Hal. 3603-3606
Author: Yueming Zeng; Yuan Wang; Cari Huang; | Call Number: SEM-302 | Type: Indeks Artikel prosiding/Sem
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Product line mapping using user documentation case study on customer relationship management domain
Author: Hendy Wijaya; | Call Number: KA-140 (Softcopy KA-140) | Edition: 2011 | Type: Karya Akhir (KA)
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Customer relationship management (CRM) software criteria selection case study of ABC business at PT.XYZ
Author: Sulistyo Rudi Sanjaya; | Call Number: KA-320 (Softcopy KA-318) | Edition: 2012 | Type: Karya Akhir (KA)
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Customer Relationship Management (CRM) Implementation Evaluation Using Maturity Assessment in Telecommunication Industry: Case Study of an Indonesian Company (513-518)
Author: Dimas Agung Saputra Putu Wuri Handayani Riri Satria; | Call Number: SEM-371 | Type: Indeks Artikel prosiding/Sem
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