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Perancangan helpdesk dengan microsoft operation framework di Perusahaan Perminyakan Multi-Nasional
Author: Angelina Astrid; | Call Number: PA-0006 (Softcopy PA-0006) | Edition: 2004 | Type: Proyek Akhir (PA)
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Perancangan Service Desk Manajemen Layanan Teknologi Informasi berdasarkan Kerangka Kerja ITIL 4: Studi Kasus Divisi Teknologi Informasi dan Komunikasi Kepolisian Negara Republik Indonesia
Author: Ari Wibowo; | Call Number: KA-1585 (Softcopy KA-1695 MAK KA-1341 | Edition: 2022 | Type: Karya Akhir (KA)
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Evaluasi IT service management menggunakan framework ITIL versi 3 dan COBIT 5: studi kasus Perusahaan Telekomunikasi
Author: Prasetyo Bawono; | Call Number: KA-966 (Softcopi KA-963) MAK KA-619 | Edition: 2017 | Type: Karya Akhir (KA)
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Rancangan manajemen layanan teknologi informasi pengelolaan nama domain internet indonesia (PANDI) pada fungsi helpdesk
Author: Evelyn Sevina Hermita; | Call Number: KA-1318 (Softcopy KA-1312) MAK KA-960 | Edition: 2020 | Type: Karya Akhir (KA)
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Perancangan kebijakan dan standar manajemen layanan teknologi informasi mengacu kepada ISO 20000, ISO 27001, dan COBIT: studi kasus PT. Bhanda Ghara Reksa (Persero)
Author: Muhammad Akmal; | Call Number: KA-213 (Softcopy KA-212) | Edition: 2011 | Type: Karya Akhir (KA)
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EVALUASI HELP DESK DENGAN MENERAPKAN KONSEP SERVICE SUPPORT
Author: Dwi Vernanda, Sali Alas M, Shanti Herliani; | Call Number: SEM-361 | Type: Indeks Artikel prosiding/Sem
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Evaluasi dan rekomendasi perbaikan proses IT service desk: studi kasus PT.XYZ
Author: Imam Kahfi Wibisono; | Call Number: KA-1062 (Softcopy KA-1058) MAK KA-707 | Edition: 2018 | Type: Karya Akhir (KA)
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Evaluasi service desk: studi kasus pada Direktorat jenderal Bea dan cukai
Author: Nurul Budi Utomo; | Call Number: KA-858 (softcopy KA-856) MAK KA-515 | Edition: 2016 | Type: Karya Akhir (KA)
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Penerapan customer service management pada perusahaan periklanan
Author: Henricus Bismo; | Call Number: T-0159 (Softcopy T-0186) | Edition: 2000 | Type: Tesis
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Perancangan awal strategi dan portofolio pelayanan teknologi informasi: studi kasus Badan siber dan sandi negara
Author: Muhammad Ganjar Nugraha; | Call Number: KA-1057 (Softcopy KA-1053) MAK KA-702 | Edition: 2018 | Type: Karya Akhir (KA)
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