Call Number | SEM-268 |
Collection Type | Indeks Artikel prosiding/Sem |
Title | Pemodelan customer churn management berbasis customer relationship management studi kasus perusahaan telekomuniksi, Hal. 7-11 |
Author | Abdurrahman, Kridanto Surendro; |
Publisher | Prosiding : Konferensi Nasional Sistem Informasi 2006, Bandung 18 Februari 2006 |
Subject | Customer relationship management, Customer churn management, retensi, win back |
Location |
Nomor Panggil | ID Koleksi | Status |
---|---|---|
SEM-268 | TERSEDIA |