Perpustakaan Fakultas Ilmu Komputer

Library Automation and Digital Archive

LONTAR

Fakultas Ilmu Komputer
Universitas Indonesia

Call Number	T-0790 (Softcopy T-0445
Collection Type	Tesis
Title	Perbaikan kinerja manajemen layanan e-mail dengan menggunakan metode sistem manajemen mutu LEAN SIX SIGMA dan Balanced Scorecard :studi kasus PT. XYZ
Author	Nungky Awang Chandra;
Publisher	Jakarta: Pascasarjana MTI,FASILKOM-UI, 2009
Subject	IT Service Management Forum ; Quality management, Total
Location	FASILKOM-UI;

Lokasi : Perpustakaan Fakultas Ilmu Komputer

Nomor Panggil	ID Koleksi	Status
T-0790 (Softcopy T-0445		TERSEDIA

Thesis Nungky.pdf

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