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When Social Media Delivers Customer Service: Differential Customer Treatment in the Airlin...
Type: Indeks Artikel Jurnal
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Marketing when customer equity matters, page 117
Type: Indeks Artikel Jurnal
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Close friends influence on customers' attitude toward social media as omnichannel customer...
Author: Prytania Watung; |
Call Number: KA-964 (Softcopy KA-961) MAK KA-586 | Edition: 2017 | Type: Karya Akhir (KA)
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Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Custome...
Author: Kun-Hsi Liao Ming-Fang Hsieh; |
Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Design of an intelligent customer relationship system in tourism industry in Iran using ev...
Author: S. Rezalian Fardael and M.A.S Monfared; |
Call Number: SEM-291 | Type: Indeks Artikel prosiding/Sem
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Customer Churn Analysis And Prediction Using Data Mining Models in Banking Industry (33-38...
Author: Ketut Gde Manik Karvana Setiadi yazid Amril Syalim petrus Mursanto; |
Call Number: SEM-373 | Type: Indeks Artikel prosiding/Sem
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Perceptions of Service Quallity, Corporate Image, and Customer Loyality in the Hotel Indus...
Author: Cham Tat Huei Yalini Easvaralingan; |
Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Customer Relationship Management (CRM) Implementation Evaluation Using Maturity Assessment...
Author: Dimas Agung Saputra Putu Wuri Handayani Riri Satria; |
Call Number: SEM-371 | Type: Indeks Artikel prosiding/Sem
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The Social customer: how brands can use social CRM to acquire, monetize, and retain fans, ...
Author: Metz, Adam; |
Call Number: 658.8 Met s | Type: Buku
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Penerapan konsep social customer relationship management di lingkungan Univeristas Indones...
Author: Malysa Zulsinthya Prihartini; |
Call Number: SK-0934 (Softcopy SK-415) | Type: Skripsi
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