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Analisis implementasi IT service management yang berfokus kepada penerapan incident manage...
Author: Surya Adhi Saputra; |
Call Number: SK-1270 (SOFTCOPY SK-752) | Type: Skripsi
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Implementasi pemetaan ITIL V3 pada COBIT 4.1 untuk menganalisis kinerja tata kelola IT ser...
Author: Yulia Fahril; |
Call Number: SK-0939 (Softcopy SK-420) | Type: Skripsi
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Pengembangan strategi implementasi service level management dengan kerangka kerja ITIL v3 ...
Author: Wien Roa Irawan; |
Call Number: KA-492 (Softcopy KA-491) MAK KA-152 | Edition: 2013 | Type: Karya Akhir (KA)
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Implementasi change management menurut kerangka ITIL pada piranti lunak , Hal. 138-142
Author: Prayoga Sujono, Jaka Sembiring; |
Call Number: SEM-268 | Type: Indeks Artikel prosiding/Sem
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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: s...
Author: Ferry Agusta Putra; |
Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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Effective IT service management to ITIL and beyond/ Rob Addy
Author: Addy, Rob; |
Call Number: 004.068 8 Add e | Type: Buku
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ITIL planning to implement service management: user guide/ STO (The Stationery Office
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Executive's guide to IT governance: improving systems process with service management, cob...
Author: Moeller, Robert R.; |
Call Number: 004.068 Moe e | Type: Buku
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Foundations of IT service management: the ITIL foundations course in a book 3rd ed.
Author: Orand, Brady; |
Call Number: 004.068 Ora f | Type: Buku
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Analisis fitur Electronic Document Management System (EDMS) untuk aplikasi Customer Relati...
Author: Evita Yustia; |
Call Number: SK-1054 (Softcopy SK-535) | Type: Skripsi
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