Library Automation and Digital Archive
LONTAR
Fakultas Ilmu Komputer
Universitas Indonesia

Pencarian Sederhana

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Call Number sem-320
Collection Type Indeks Artikel prosiding/Sem
Title Analysis of trust presence within e-commerce website: a study of indonesian e-commerce websites
Author Muhammad R. shihab; Sri Wahyuni; a.n hidayanto;
Publisher ICACSIS 2014 international conference on advanced computer sciences and information systems (Proceedings). Ambhara hotel, Blok M Jakarta, 18 - 19 Oktober 2014
Subject
Location
Lokasi : Perpustakaan Fakultas Ilmu Komputer
Nomor Panggil ID Koleksi Status
sem-320 TERSEDIA
Tidak ada review pada koleksi ini: 44801
The internet has been widely applied in the pocess of buying and the selling online, known as e-commerce. lately, we are seeing substantial growth of e-commerce websites in Indonesia,namely e-marketplace, either in the form of storefronts, e-markets, or Virtual communities. Unfortunately, conducting online transaction carries a negative perception, specially in terms of triust. this research was aimed to formulate a trust presence evaluation tool that is more inclusive of various perspectives in manner. We formulated such evaluation tool from 10 similar studies that were previously conducted. Furthermore, this research also strived to evaluate the portrayal of trust presence in Indonesian e-commarce websites. Through careful observation we have evaluated trust presence in 100 of indonesia’s top e-commerce websites. The results of this study are the formulation tool, which consist of 9 categories, 29 parameters, 93 indicators. This research also shows site security as the trust presence category that requires the most improvement. Furthermore, storefronts and e-markets exhibit trust presence substantially better than that of virtual communities.