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IT-Mediated customer service content and delivery in electronic governments: an empirical ...
Author: Chee-Wee Tan, Izak Benbasat and Ronald T.Cenfetelli |
Type: Indeks Artikel Jurnal
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Integrating service quality with system and information quality: an empirical test in the ...
Author: Jingjun (david) Xu, Izak Benbasat and Ronald T. Cenfetelli |
Type: Indeks Artikel Jurnal
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Leveraging digital technologies: how information quality leads to localized capabilities a...
Author: Pankaj Setia, Viswanath Venkatesh, and Supreet Joglekar |
Type: Indeks Artikel Jurnal
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Nurturing Online Communities: An Empirical Investigation, Page 425-452
Author: Sofia Bapna, Mary J. Benner, and Liangfei Qiu |
Type: Indeks Artikel Jurnal
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Information techonology outsourcing and non-IT operating cost: an empirical investigation,...
Author: Kunsoo Han, Sunil Mithas |
Type: Indeks Artikel Jurnal
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The Value of Reciprocity in Online Barter Markets: An Empirical Investigation, Page 521-54...
Author: Shun Ye, Siva Viswanathan, and Il-Horn Hann |
Type: Indeks Artikel Jurnal
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Building an ip network quality-of service testbed, page 65
Author: David T. |
Type: Indeks Artikel Jurnal
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Service quality management: tak sekedar memuaskan pelanggan, page 20
Type: Indeks Artikel Jurnal
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Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction,...
Author: Craig M. Froehle |
Type: Indeks Artikel Jurnal
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Menyongsong era customer service versi 2.0, page 66
Author: Rudi Kuswanto |
Type: Indeks Artikel Jurnal
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